Shipping Policy

Shipping Policy

We aim to dispatch all orders as quickly as possible so your pieces arrive in perfect condition.

Order Processing

Orders are processed within 1–3 business days of payment confirmation. You will receive a confirmation email once your order has been dispatched.

Estimated Delivery Times

United Kingdom: 7–15 business days

Please allow the full delivery window before contacting our support team, as international logistics can occasionally cause minor delays.

Tracked Delivery

All orders include tracking. Once your order is dispatched, you will receive tracking details by email. You can also track your order at any time via the Track Your Order link in the footer of our website.

Shipping Delays

During peak periods — including seasonal sales, public holidays, and high-demand dates — delivery may take slightly longer than the estimated window. We appreciate your patience and will always keep you informed.

Questions?

If you have any questions about your delivery, please contact us at support@zellarostore.com and we will be happy to help.